As of late I have dealt with several people who have given me grief about not being able to get into an appointment this week nor my willingness to extend the time period of the vouchers.
While I understand life happens, it comes down to this is my livelihood and vouchers lose the merchant income over all. It is up-sold to a merchant with the promise of returning business, and of tips provided by the clients to supplement the loss of income due to receiving 23% of the value of the product and or service offered. We are also told that when the voucher expire people will come in and spend more with use to use their credits. As such there is no value in me extending the voucher, as a business.
I am exhausted from dealing with angry people because they all waited to the last minute to book an appointment and want me to bend over backwards for them. The vouchers however were not over sold, I have had amble openings in my schedule over the last 3 months, it is not my fault that voucher holders did not use them and have all waited until last week to try to redeem them.
I welcome future clients to use their store credit before they expire, as these will not be extended under any circumstance. Individuals calling to insist that they should be an exception will be directed to the voucher provider to di